Frequently Asked Questions

How did Tylers Coffees start?

When Tyler Ornsteins father could no longer enjoy coffee due to acidity, they set out to create a better option. That journey led to Tylers Coffees – The Worlds First Acid-Free Coffee. Learn more about our story here: Watch Video.

 

Do you offer samples?

At this time, we do not have samples available.

 

How much caffeine is in the Regular Blend?

Our Regular Blend contains about 200mg of caffeine per 1 oz serving (about 1 cup brewed), which is roughly double the caffeine naturally found in most coffees.

 

Are the single-serve cups recyclable?

Yes! Tylers Coffee uses Version 2.0 single-serve cups, which are recyclable.

 

Do you offer flavored coffee, dark roast, cold brew, or ready-to-drink coffee?

Not currently. Many flavorings, fruits, and additives naturally contain acids that do not align with our roasting approach. For that reason, we only offer our current selection.

 

How do I subscribe to recurring orders?

You can subscribe directly on our website:

  1. Choose your product and select Subscribe & Save.

  2. Pick your delivery frequency and product amount.

  3. At checkout, you will be prompted to create an account (use the reset password option to log in if needed).

  4. Once set up, you can adjust your subscription anytime.

👉 Manage your subscription here
📧 If you do not see your login code right away, check your spam or promotions folder.

Need help? Email us at contact@tylerscoffees.com or call 855-554-3833.

 

How is your coffee acid-free?

We do not bloom the tannic or lipid acids in the roasting process. These acids often cause heartburn, acid-reflux and GI distress. 

 

How do you roast your coffee?

We use a proprietary roasting process that is computerized and carefully monitored to produce a smooth, bold taste with consistency in every batch.

 

Where is Tylers Coffees sourced from?

We source single-origin AAA Arabica beans from Chiapas, Mexico.

 

Is Tylers Coffees Organic?

Yes, all Tylers Coffees are USDA Certified Organic.

 

 

Is your coffee mold-free?

We do not test every batch separately for mold. However, our coffee is grown, processed, and packaged under strict USDA Organic standards, which include safeguards against mold.

 

Why is there a small hole in the coffee bag?

That is part of our nitrogen purge process. The hole allows harmless gas to escape while helping protect freshness by reducing oxidation.

 

What is oxidation?

Oxidation occurs when coffee is exposed to oxygen. Over time, it can affect freshness and taste.

 

How long does shipping take?

Shipping typically takes 5–7 business days.

 

Do you ship internationally?

We currently do not ship internationally. However, you can find Tylers Coffees on iHerb, which ships worldwide.

 

How do I manage my subscription account?

  1. Go to: Subscription Login

  2. Enter the email address used for your order.

  3. Check your inbox for a one-time code (look in spam/promotions if needed).

  4. Log in to view, update, pause, or cancel your subscription.

Need help? Reach out to us—we are happy to assist! contact@tylerscoffees.com

 

How much caffeine is in your Decaf?

Our Decaf is up to 99% caffeine-free.

 

Is your Decaf chemical-free?

Yes, it is naturally decaffeinated using the Swiss Water Process.

 

What roast level is your coffee?

All Tylers Coffees are a medium roast. 

 

Why does your coffee seem drier than others?

Our proprietary roasting process prevents the beans from releasing excess oils, resulting in grounds that are drier than most conventional coffees.

 

 

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